This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following information:

  • Personal information such as name, billing details, and order information

  • Device information, including browser type, IP address, and cookies

  • Behavioural and analytics data related to your browsing activity

  • Payment information processed securely via approved third-party providers

We do not collect sensitive personal data unless required for legitimate business purposes.

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders

  • Manage your account and order history

  • Improve website performance and customer experience

  • Prevent fraud and ensure platform security

  • Comply with UK legal and regulatory obligations

3. Cookies

Our website uses cookies to:

  • Enhance functionality

  • Analyse traffic

  • Provide personalised content

  • Support checkout and cart features

You may disable cookies through your browser, but some features may not function properly.

4. Sharing Your Information

We may share necessary information with:

  • Payment processors

  • Delivery and logistics partners

  • Fraud-prevention platforms

  • Shopify or other hosting providers

We never sell personal information.

5. Data Retention

We retain your information for as long as necessary for:

  • Order fulfilment

  • Legal compliance

  • Accounting and tax requirements

6. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Request data portability

  • Withdraw consent where applicable

7. Changes to This Policy

This policy may be updated from time to time. Continued use of our website indicates acceptance of any revisions.